Welcome to Aquatic Market, a multi-vendor platform connecting buyers and sellers of live aquarium fish in Australia. These terms and conditions govern your use of our website and the services provided through it. By accessing or using Aquatic Market, you agree to comply with and be bound by these terms and conditions.
- Acceptance of Terms
By using this website, you agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, you must not use this website.
- Use of the Website
Your use of this website is subject to the laws of Australia.
You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.
This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy.
- Products and Services
Aquatic Market is a platform that allows vendors to sell live aquarium fish to consumers.
All sales made through this website are final. Once an order is placed and confirmed, it cannot be cancelled or refunded, except as required by Australian Consumer Law.
- Australian Consumer Law
The Australian Consumer Law (ACL) applies to the sale of goods and services through this website.
Our goods and services come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
- Dispute Resolution Process
If you have a dispute with a vendor regarding the purchase of live aquarium fish through Aquatic Market, you must first attempt to resolve the issue directly with the vendor.
If you are unable to reach a satisfactory resolution with the vendor, you may contact our support team via email at info@aquaticmarket.com.au. Please provide detailed information about your issue, including any communication with the vendor.
- Vendor Ethics and Responsibilities –
Vendors on Aquatic Market are expected to adhere to ethical business practices, especially when dealing with live animals.
Vendors are responsible for the health, quality, and safe transportation of live aquarium fish.
Vendors must comply with all applicable laws and regulations related to the sale and transportation of live animals.
Vendors must provide accurate product descriptions, pricing, and shipping information.
Vendors must prioritise the welfare of the live aquarium fish and ensure proper care and handling before and during shipment.
Buyers must also adhere to the terms and conditions set by individual vendors on Aquatic Market. If a vendor does not have specific terms and conditions, the transaction will be governed by Aquatic Market’s terms and conditions outlined herein.
- Guidelines Against Disparaging Comments
Users and vendors must not post disparaging comments, reviews, or feedback on Aquatic Market or external sites, including social media platforms, without merit.
Disputes or concerns should be resolved through the appropriate channels outlined in these terms and conditions.
- Account Registration and Payment Details
To purchase or sell live aquarium fish on Aquatic Market, users must create a registered account. Buyers are responsible for maintaining accurate and up-to-date payment details on their accounts to facilitate transactions.
- Intellectual Property
All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Aquatic Market or its vendors and protected by Australian and international copyright laws.
10. Limitation of Liability
To the fullest extent permitted by law, Aquatic Market excludes all liability for any loss or damage suffered by you or any third party, whether direct, indirect, incidental, special, or consequential and however arising, including loss of profits or goodwill or any other type of financial loss, arising out of or in any way connected with the use of this website or the products purchased through this website.
11. Changes to Terms and Conditions
Aquatic Market reserves the right to revise these terms and conditions at any time without notice. By using this website, you agree to be bound by the current version of these terms and conditions.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Australia, specifically New South Wales.
Contact Information
If you have any questions about these terms and conditions, please contact us at info@aquaticmarket.com.au.